Terms & Conditions
A LEGAL DISCLAIMER
Welcome to EH BIEN. By accessing this website or purchasing our products, you agree to the following Terms & Conditions.
Products
Each EH BIEN piece is handcrafted by our artists. Variations in color, texture, glaze, fragrance, and form are part of the making process and should be appreciated as unique characteristics rather than defects.
Orders & Payment
All prices are listed in U.S. Dollars (USD). Payment is due at checkout through the payment methods available on our website. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product availability.
Returns
Because our products are handcrafted and produced in small batches, we do not accept returns for change of mind.
If your order arrives damaged or defective, please contact us within 7 days of delivery with photographs of the item and packaging. We will work with you to provide a replacement or appropriate solution.
Shipping
Shipping times are estimates and may vary depending on location and carrier. EH BIEN is not responsible for delays caused by shipping providers or customs.
Customers are responsible for providing accurate shipping information.
Contact
If you have any questions regarding these Terms & Conditions, please contact us at:
EH BIEN
Email: ehbienhome@gmail.com